Accessibility made clear. Practical. Achievable.
Most organisations want to be accessible.
But when you’re dealing with complex buildings, competing priorities, and unclear guidance, it’s not always obvious what “accessible” actually looks like in practice.
That’s where Purple Pin comes in.
We help organisations understand their responsibilities, identify barriers, and take practical steps to improve accessibility, without confusion, jargon, or unrealistic expectations.
Where accessibility becomes a real challenge
Accessibility is rarely straightforward.
You might be:
- Managing a listed or historic building with physical constraints
- Running a university or school with diverse and evolving needs
- Operating a busy sports or leisure venue with high footfall
- Unsure what counts as a reasonable adjustment
- Concerned about risk around disability discrimination
Or simply asking: are we doing enough?
Most organisations don’t have a clear answer, and that creates risk, uncertainty, and missed opportunities to improve experience for everyone.
What we do
We provide clear, practical support across two key areas:
Compliance and communication
We support organisations with the practical side of accessibility, helping you improve access, meet responsibilities, and communicate clearly with users.
We offer access audits to identify barriers and provide a clear, prioritised plan focused on compliance, risk, and reasonable adjustments.
We also provide access statements and user-friendly access guides, giving people the information they need to plan with confidence.
We also offer light-touch user engagement and consultation where needed, to ensure real experiences inform practical improvements.
Mediation and dispute resolution
We support organisations with accessibility concerns, helping you address issues early, reduce risk, and find practical, fair outcomes.
Our mediation services focus on resolving disputes around access, barriers, and reasonable adjustments through structured, independent conversations.
We help all parties understand perspectives, explore proportionate solutions, and avoid escalation into formal disability discrimination claims.
Our approach is calm, balanced, and focused on maintaining positive relationships while reaching clear, workable agreements.
We are built for real environments
We don’t deal in theory.
Our work is grounded in the environments where accessibility is often most complex:
- Heritage and culture
Balancing preservation with access, without compromising either.
- Education and higher education
Creating inclusive environments across campuses, accommodation, and services.
- Sports and leisure venues
Designing for diverse users as well as visitors and spectators in high-demand, fast-paced settings.
A practical approach to accessibility
Accessibility shouldn’t feel overwhelming.
We help you:
- Understand your legal responsibilities clearly
- Identify where barriers actually exist
- Make proportionate, practical improvements
- Reduce risk of disability discrimination
- Build confidence in your decisions
No overcomplication. No unrealistic standards. Just clear, grounded advice you can act on.
Why should I choose Purple Pin?
We’re not a tick-box consultancy.
We focus on:
- Plain English, not jargon
- Real-world constraints, not ideal scenarios
- Practical solutions, not theoretical reports
- Long-term improvement, not quick fixes
Accessibility is about active listening, looking and learning.
We are always looking to devise innovative ways of communicating and delivering the creative solutions you are looking for.